Terms of Service
Effective 10 September 2026. MeetLingua is provided by Aureus Automation Pte. Ltd., a company registered in Singapore (UEN 202612994K), referred to as "we" or "Aureus". By creating an account or using MeetLingua you agree to these terms.
1. What MeetLingua is
MeetLingua is a web service that listens to a meeting through a microphone you choose, produces live captions and machine translation, keeps running notes, answers questions about what was said, and drafts minutes. It runs in your browser and on our servers, and it uses third-party speech-recognition and language-model providers to do its work.
2. Your account
You sign in with an email address; a sign-in link is sent to that address and anyone who can open that mailbox can use your account, so keep it secure. You must be at least 18 and able to enter a contract. You are responsible for everything done under your account.
3. Recording other people
You are the one recording. Before you start a meeting you must tell the participants that the meeting is being transcribed and translated by a service, and obtain any consent required by the laws that apply to you and to them. Rules differ between countries; some require the consent of every participant. Do not use MeetLingua where you do not have the right to record.
4. Machine output and its limits
Captions, translations, notes and minutes are produced by machines. They contain errors, sometimes serious ones, and accuracy falls in noisy rooms, with cross-talk, accents, jargon and poor microphones. MeetLingua is a tool to help you follow and record a meeting. It is not an interpreter of record and it is not a substitute for a human interpreter, a lawyer, a doctor or a certified translator. Read the output before you rely on it or send it to anyone, and treat the "(?)" and "(to confirm)" markers as exactly that.
5. Plans, hours, trial and payment
Plans are billed monthly or yearly in advance through Stripe, in US dollars unless stated otherwise. Each plan includes a number of listening hours per billing month. Unused hours do not roll over. Extra hours bought as top-ups do not expire while your account exists. New accounts receive a small free allowance to try the service; paid plans start with a free trial period, after which the card on file is charged unless you cancel before the trial ends. Prices may change; we will tell you at least 30 days before a change affects a running subscription.
6. Cancellation and refunds
You can cancel at any time from your Account page. Cancellation takes effect at the end of the current billing period and you keep your remaining hours until then. Payments already made are not refunded, except that if you ask within 14 days of your first paid charge and have used less than one hour, we refund that charge in full. Top-ups are not refundable. Where the law of your country gives you rights that go further than this, those rights apply.
7. Your content
Recordings, transcripts, translations, notes and minutes are yours. We do not claim any rights in them and we do not use them to train models. We keep them so that you can come back to them, and we delete them when you delete a meeting, delete your account, or 30 days after a subscription ends (one year on Pro), whichever comes first. See the Privacy Policy for how they are processed.
8. Acceptable use
Do not use MeetLingua to record people unlawfully, to harass anyone, to process data you have no right to process, to probe or overload the service, or to resell it as your own. Do not share sign-in links. We may suspend an account that breaks these rules; we will tell you why and give you a chance to respond where that is reasonable.
9. Availability and changes
We aim to keep MeetLingua available at all times but do not promise uninterrupted service; our providers, the internet and your microphone are outside our control. We may change or add features, and we may retire the service with at least 60 days' notice and a way to download your minutes.
10. Liability
To the extent the law allows, our total liability to you for any claim arising from the service in any 12-month period is limited to the amount you paid us in that period, and we are not liable for indirect or consequential loss, or for loss arising from errors in machine output that you relied on without checking. Nothing in these terms limits liability that cannot be limited by law.
11. Law and disputes
These terms are governed by the laws of Singapore. If we have a dispute, we will first try to resolve it by talking; failing that, the courts of Singapore have exclusive jurisdiction.
12. Contact
Aureus Automation Pte. Ltd., Singapore. Email hello@meetlingua.com. We update these terms from time to time; the effective date at the top tells you when. Material changes are announced by email to account holders.