Privacy Policy
Effective 10 September 2026. This policy explains what Aureus Automation Pte. Ltd. (Singapore, UEN 202612994K) collects when you use MeetLingua, why, who else processes it, and how long we keep it. We follow Singapore's Personal Data Protection Act and apply the same care to everyone, wherever they are.
1. What we collect
Account data: your email address, and the name and company you choose to enter. Meeting content: the audio captured while you are listening, the captions and translations made from it, the notes and minutes, the names you give to speakers, the context you type about a meeting, and the questions you ask about it. Usage data: when meetings start and end, how many minutes were used, which languages were chosen, and technical logs (IP address, browser type, errors) needed to run and secure the service. Payment data: Stripe handles your card; we receive your email, plan, and payment status, never the card number.
2. Why we process it
To provide the service you asked for (captions, translation, notes, minutes), to meter and bill your plan, to sign you in, to answer your support questions, to keep the service secure and working, and to meet legal obligations. We do not sell personal data and we do not show advertising.
3. Who processes it for us
MeetLingua runs on servers we rent from Contabo GmbH. Audio is streamed to Deepgram for speech recognition. Transcript text is sent to Anthropic for translation, notes and minutes. Stripe processes payments. Resend delivers our emails. The public website is hosted on Vercel. These providers process data only to deliver their service to us, under their own terms and security measures, and some of them are located outside Singapore (mainly the United States and the European Union). By using MeetLingua you agree to this transfer.
4. What we do not do
We do not use your recordings, transcripts or minutes to train models, ours or anyone else's. We do not read your meetings except when you ask us to help with a support problem, and then only the meeting you point us to. We do not share your content with other customers.
5. How long we keep it
Meeting content stays in your account until you delete the meeting or your account. When a paid plan ends, we keep your meetings for 30 days (one year on Pro) so you can download them, then delete them. Audio recordings can be deleted separately from a meeting at any time. Account and billing records are kept for as long as the law requires (typically five years for tax records in Singapore). Technical logs are kept for 30 days.
6. Your rights
You can see and download everything in your account from the Meetings page, correct your name and company on the Account page, delete any meeting or recording yourself, and ask us to delete your whole account by emailing us. You can also ask what personal data we hold about you and to have it corrected. We answer within 30 days.
7. Security
Everything travels over HTTPS and secure WebSockets. Sign-in uses one-time links, not passwords. Access to servers is by key only, and secrets are kept out of code. No system is perfectly secure; if we learn of a breach affecting your data we will tell you without undue delay.
8. The people you record
When you record a meeting, the other participants' voices and words become part of your content. You are responsible for telling them and for having the right to record them (see the Terms of Service). If a participant contacts us about content you recorded, we will refer them to you and, where the law requires, act on their request.
9. Cookies
The app uses one cookie to keep you signed in, and stores your last-used settings in your browser. The website uses no tracking cookies.
10. Contact and changes
Questions and requests: hello@meetlingua.com, Aureus Automation Pte. Ltd., Singapore. We update this policy from time to time; the effective date at the top tells you when, and material changes are announced by email to account holders.